Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Spongescrub will process refunds for services provided through the website spongescrub.info. Our goal is to ensure transparency and fairness while protecting the interests of both the users and Spongescrub.

Scope and Applicability

This policy applies to all users of the services offered by spongescrub.info. By using our services, you agree to comply with this Refund Policy. This policy is governed by the laws of the United States and is subject to change at the discretion of Spongescrub.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by spongescrub.info.
  • “Services”: The software as a service (SaaS) offerings provided by spongescrub.info.
  • “Refund”: The return of funds to a User for services not rendered or not satisfactory as per the terms outlined herein.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the services provided are not as described or do not meet the agreed-upon specifications.
  • If the User experiences a technical failure that prevents access to the services for more than 72 hours, provided the User has notified Spongescrub within that timeframe.

2. Refund Process

To request a refund, Users must:

  1. Contact Spongescrub via email at [email protected] or by phone at +12275035889.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Submit the request within the applicable refund period as outlined above.

Refund requests will be reviewed within 10 business days, and if approved, the refund will be processed to the original payment method used at the time of purchase.

3. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or features that were not part of the original purchase.
  • Any fees associated with third-party services or integrations.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive a timely response to their refund request.

Users are obligated to:

  • Provide accurate and complete information when requesting a refund.
  • Notify Spongescrub of any issues with the services in a timely manner.

Limitations and Disclaimers

Spongescrub shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses. Refunds are limited to the amount paid by the User for the services and do not include any additional costs incurred.

Data Protection/Security

Spongescrub is committed to protecting the privacy and security of User data. All refund requests and related information will be handled in accordance with our Privacy Policy, which can be found on our website.

Changes to Policy

Spongescrub reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on spongescrub.info. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Spongescrub
Phone: +12275035889
Email: [email protected]
Address: 2200 S Centinela Ave, Los Angeles

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Spongescrub is incorporated, without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located within that State.